Starting this week, day and overnight visitors to our Virginia State Parks can provide feedback on the park and their visit on line instead of completing a paper survey, and a chance to win a $50 gift certificate!
Your Comments Count Survey now available on line
To promote the new way to provide feedback, we will be doing monthly drawings from the responses we receive. The winner will receive a $50 gift certificate good toward overnight stays, shelter and meeting space rentals, and our annual passes. The certificates will be redeemable through our Customer Service Center at 800-933-7275. You will have to provide your email address or mailing address to win the monthly contest. Depending on the amount of surveys received, we will also add other prizes to the drawings like Annual Passes and Day Passes.
Our Your Comments Count Surveys are critical to our management of parks. We need your feedback so we know what areas to work on to do a better job in meeting our visitors’ needs. We do a good job getting surveys back from overnight guests, but often our day use visitors, especially our repeat visitors, are underrepresented. In addition to specifics about the stay, the survey asks what activities visitors participated in and what new facilities or improvements they would like to see in the park. Every survey is read in our central office and passed on to several staff in our parks and district offices. The results are also used as our Division’s score card for evaluation by the Governor and Secretary of Natural Resources.
Parks will have posters and fliers that list the new on line survey URL and a QR code for visitors with Smart Phones to take a shortcut to the survey site. Visitors who prefer to complete the paper version of the survey may still obtain one from the park office.