Submit one of our Your Comments Count survey cards
between July 9 and 15 for the chance to win a week cabin stay or other prizes
A York River employee helps a participant in a Fossil Hunt examine her find
We call it FOCUS Week because we call our customer service initiative FOCUS For Excellence. It's the one week we make an extra effort to get as many of our visitors as possible to complete our Your Comments Count survey. As an extra incentive, we offer a contest with prizes and draw from the surveys received for the winners. FOCUS week is July 9-15, 2012. Simply complete one of our surveys during that period and turn it in at the park or mail it (the surveys are postage paid). Surveys must be postmarked by July 31, 2012.
This could be you if you win the grand prize of a week cabin stay!
On August 14, we will draw winners from the surveys received for the following prizes:
- Grand Prize: 7 Night Cabin Stay
- 2nd Prize: 6 Nights of Camping
- 3rd Prize: Picnic Shelter Rental
- 4th Prize (3 awarded): Choice of Annual Parking Pass or Boat Launch Pass
Our customer service efforts rely on extensive employee training that extends to every full time and seasonal employee, empowering employees to solve issues and concerns presented by our visitors, a survey we ask our visitors to complete, a reward system for employees that are recognized for extra effort and a review process that addresses every concern mentioned in the surveys. You feedback is critical to this process so we really want to hear from you. If you are a frequent park visitor, we would love for you to complete a survey as often as possible, but we especially would like you to complete one during FOCUS week.
Shawnee the Shepherd poses with staff from Fairy Stone State Park. She and her mom encountered them when they were out hiking. The staff were already clearing a tree that fell during a storm the night before.
So please take a few minutes during FOCUS week and whenever you visit a Virginia State Park and tell us how we are doing so we can continue to meet your expectations and improve our facilities and offerings.
See the Park Office or Contact Station for the complete contest rules.